You authorise payment for your plan once, by UPI AutoPay or a card, on Razorpay's secure page. After that, payments happen by themselves each month or year.
Set up payment
- Open Plan and billing (under Settings), or follow choose a plan on the dashboard home.
- Choose Monthly or Yearly above the plan cards.
- On the plan you want, press its button, for example Start paying, Choose Growth or Upgrade to Pro.
- Check what you pay and from when, then continue to the payment page.
- Press the button to open Razorpay (Authorise payments during a trial, or Pay with the amount) and approve with your UPI app or card.
You come back to your dashboard. Your plan is active once Razorpay confirms the payment, usually within a minute.
Paying during your trial? Nothing is charged until the trial ends.
Reminders
- We email you 3 days before each automatic payment, and a week before a yearly one. You can turn this off with Email me before each automatic payment under Billing details.
- If a payment fails, you are emailed at once, and a red bar appears in your dashboard. Razorpay tries again; you can also set up payment again from Plan and billing.
- The bell at the top of your dashboard lists every billing notice.
Your payment method
Plan and billing shows your Payment method (your UPI ID or the last digits of your card), the next payment date and the paid-until date.
Stop renewing
Under Automatic payments, press Stop renewing. Your plan runs to the end of the period you have paid for, and your store stays as it is until then.
Paying another way
If online plan payment is not shown for your store, Plan and billing explains how to pay by UPI or bank transfer, and we activate your plan the same day.
This is separate from your shoppers' payments, which go to your own Razorpay account. See connect Razorpay.
Still need help? Contact us.