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Set delivery charges and zones

Charge one delivery fee everywhere, or set zones by PIN code, city, state or country, charging by weight, order value, product or distance, with free delivery.

Open Shipping to decide what shoppers pay for delivery. The charge updates at checkout as the address is typed, and a "Check delivery" box on product pages lets shoppers check a PIN code first.

Simple: one fee everywhere

  1. Under How you charge, choose One fee everywhere.
  2. Enter the Delivery fee (₹), an optional Free delivery over (₹) and the Delivery time (days), for example 3-7.
  3. Press Save.

Zones: different fees by place

  1. Choose Zones under How you charge and press Save.
  2. To start quickly, press Set up common zones for me. You get a ready-made set (your state, metro cities, rest of India, remote areas) to adjust.
  3. Or open Add a zone. Give it a Zone name and Delivery time (days), choose In India or Other countries, and pick where it covers: states, cities, or PIN codes (full codes or their first digits, such as 600).
  4. Choose how the zone charges:
    • By weight: a rate for the first 500 g, more for each extra 500 g. Set each product's weight under Shipping and GST.
    • By order value: bands, such as ₹0–499: ₹80 and ₹500–999: ₹40.
    • By product: each product's own delivery charge, times the quantity.
    • By distance from your store, for local delivery. Add Your store's location on the Shipping page.
    • Free delivery.
  5. Set an optional free-delivery amount, choose whether the zone allows cash on delivery, and press Add zone.

To change a zone later, press Edit beside it, then Save zone.

Other settings

  • Weight of a product without one (g): used when a product has no weight.
  • PIN codes you do not deliver to: full codes or first digits, separated by commas.

Check your settings

Use Try an address: enter a PIN code, country, order value and parcel weight and press Check to see what a shopper would pay.

Shopper-facing delivery wording also appears in your shipping policy, which you can edit in Policies.

Still need help? Contact us.