If you ship with Shiprocket, connect it to book couriers without leaving your dashboard. On an order, one tap creates the shipment, takes the best courier's tracking number (AWB), asks for a pickup and keeps the label for you to print.
1. Create an API user in Shiprocket
In Shiprocket, go to Settings › API › Configure and create an API user with its own email and password. Check the name of your pickup address in Settings › Pickup addresses.
2. Connect it to your store
- In your dashboard, open Shiprocket (under Settings).
- Enter the API user email and Password. The password is kept encrypted.
- Type the Pickup location name exactly as it appears in Shiprocket.
- Under Usual parcel, set the length, width and height in cm and the weight in kg. These are used when products have no weight.
- Press Connect Shiprocket. The page shows Connected.
3. Turn on tracking updates
After connecting, the page shows a Tracking updates address. In Shiprocket, go to Settings › API › Webhooks and add it. Your orders then move to shipped, out for delivery and delivered by themselves, and the customer is told at each step.
4. Book a courier for an order
- Open a paid or cash-on-delivery order in Orders.
- In the Tracking section, press Book courier.
- The tracking number is added to the order, the order moves to ready to dispatch, and the customer is told.
- Press Print the shipping label and stick it on the parcel.
If Shiprocket refuses a booking, its message is shown on the order so you know what to fix, for example a missing pickup address.
For better courier rates, add each product's weight under Shipping and GST. To disconnect, open the Shiprocket page and press Disconnect. Shiprocket is listed as part of the Growth and Pro plans.
Still need help? Contact us.