Returns, cancellations and refunds

Cancellations

You can cancel an order free of charge until the kitchen starts preparing it, usually within 2 minutes of ordering. Call us straight away on the number in your order confirmation. Once cooking has started we cannot cancel it.

If something is wrong

Food cannot be returned. If an item is missing, wrong, spilt or not as described, tell us within 1 hour of delivery with a photo: use the contact page. We will replace it or refund that item.

Refunds

Approved refunds for online payments go back to the original payment method within 5 to 7 working days. Cash-on-delivery orders are refunded by UPI or bank transfer.

Last updated 1 September 2026.