Questions
Questions and answers
Everything customers ask Pagdandi Footwear most. Can’t find yours? Message us.
How do I find my size?
Trace your foot on paper, measure the longest toe to the heel in centimetres and match it to our chart. If you are between sizes, choose wide fit rather than a bigger size.
Will Kolhapuris bleed colour?
Bark-tanned leather can stain light socks or wet feet for the first few wears. Wipe the inside with a damp cloth and let them dry before wearing.
Can I return a pair?
We resize or exchange any unworn pair within 15 days, free. Refunds are given on unworn pairs within 7 days.
How much does resoling cost?
Kolhapuri soles from ₹650, leather soles from ₹1,400 and Goodyear-welted resoles from ₹2,200. Allow 7–10 days.
Do you make custom sizes?
Yes. For sizes outside our range or very different feet, we make a pair to your tracing in 3 weeks for ₹800 over the listed price.
How do I pay?
UPI, debit and credit cards, net banking and wallets through Razorpay, or cash on delivery on eligible orders.
How do I track my order?
You get a WhatsApp message with the tracking link as soon as your order ships.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
Old pair worn through? We will resole it.
Send us a photo on WhatsApp and we will quote within the hour.