Questions
Questions and answers
Everything customers ask Thumbi Kids most. Can’t find yours? Message us.
How do I choose a size?
Go by height, not age. Our size chart lists height ranges; if your child is between sizes, choose the larger one.
Are the sequins and zari safe for babies?
We do not use sequins, beads or loose zari on any baby piece under 24 months. Party frocks are for ages 2 and up.
Can I exchange a size?
Yes, free within 15 days if unworn and with tags. We collect it from your door anywhere in Kerala.
Do you stitch matching sets for siblings?
Yes. Matching sibling sets in kasavu or brocade take 7 days to make and start at ₹2,400 for two.
How do I wash silk pavadai?
Dry clean the first time. After that, a gentle hand wash in cold water with a mild shampoo works; dry in the shade.
How do I pay?
UPI, debit and credit cards, net banking and wallets through Razorpay, or cash on delivery on eligible orders.
How do I track my order?
You get a WhatsApp message with the tracking link as soon as your order ships.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
New festive sets, before every festival.
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