Questions
Questions and answers
Everything customers ask Naap & Kaat most. Can’t find yours? Message us.
How long does a suit take?
Five to six weeks for a half-canvas suit and about nine for a full-canvas one, from the first measurement. Shirts take three weeks the first time and ten days after that.
What does the first appointment cost?
Nothing. It takes about an hour: measurements, posture notes, cloth choices and a written quote. You pay an advance only if you go ahead.
How is payment split?
Half when you approve the quote and cloth, the balance at the final fitting. UPI, bank transfer and cards are accepted.
Can I bring my own fabric?
Yes, for suits and shirts, if it is at least 3.2 m for a suit and suitable for tailoring. Making charges start at ₹28,000 for a suit.
Do you alter clothes later?
Alterations on our own pieces are free for a year. After that we charge for the work, and your pattern is still on file.
How do I book?
Choose a service, a day and a time, and send the request. We confirm on WhatsApp, usually within the hour.
Can I reschedule?
Yes, free of charge up to 12 hours before your slot. Message us on WhatsApp.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
New cloths arrive each October.
Hear first when the winter worsteds and tweeds come in.