Questions
Questions and answers
Everything customers ask Pakhi Holidays most. Can’t find yours? Message us.
What does the package price include?
Hotels, breakfast and usually dinner, the car or ferries listed and sightseeing. Train or flight tickets are included only where the package says so.
How do payments work?
25% to confirm, 50% thirty days before travel and the rest seven days before. We accept UPI, cards and bank transfer.
Do you arrange permits for Sikkim?
Yes. We apply for North Sikkim and Tsomgo Lake permits. Send ID copies and two photos per person 10 days before travel.
Can you plan for older parents or small children?
Yes. We choose hotels with lifts and ground-floor rooms, slower days and shorter drives, and avoid high passes where needed.
What if a landslide or weather changes the plan?
Your tour manager rearranges the itinerary on the spot. Unused services are refunded or adjusted against extra nights.
How do I book?
Choose a service, a day and a time, and send the request. We confirm on WhatsApp, usually within the hour.
Can I reschedule?
Yes, free of charge up to 12 hours before your slot. Message us on WhatsApp.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
Puja and winter dates go fast.
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