Shipping and delivery policy

Kidakka Sleep Co. ships across India from Kozhikode.

Dispatch

• Orders are packed and dispatched within 1 to 2 working days of payment (or of confirmation, for cash on delivery). Made-to-order and personalised items take the time shown on their product page.
• Orders placed on Sundays and public holidays are dispatched the next working day.

Delivery times

• Most orders arrive within 3 to 7 working days. Remote areas and the North-East can take a few days longer.
• We send the courier name and tracking number by WhatsApp, SMS or email when your order ships.

Charges

Delivery charges, if any, are shown at checkout before you pay. Orders above the free-delivery amount shown at checkout ship free.

Delays and damaged parcels

If your parcel is late, damaged or looks tampered with, please do not accept it if you can avoid it, or take photos before opening it, and contact us within 48 hours: use the contact page. We will chase the courier and replace or refund what is affected.

Wrong address

Please check your address and phone number before you order. If a parcel comes back because the address was wrong or nobody was available after the courier's attempts, we can send it again at the delivery charge, or refund the order less the delivery charges.

Last updated 1 September 2026.