Questions
Questions and answers
Everything customers ask Tarakasi Silver House most. Can’t find yours? Message us.
Is the weight on the tag exact?
Yes. Every piece is weighed on our bench scale and the weight is written on the tag and the bill. We also sell 99.9 silver coins and utensils, priced separately.
Why does silver turn dark?
Silver reacts with sulphur in the air and in sweat, forming a dark layer. Wear it often, store it in a zip bag, and we polish it free for life.
Can I exchange old silver?
Yes. We weigh it on our bench scale in front of you and give the day’s silver rate, less only the melting loss of about 5–8%.
How do I find my anklet size?
Measure around your ankle bone with a string and add 1.5 cm. Our payals adjust by about 2 cm either way.
What is tarakasi?
Cuttack’s filigree work: silver drawn into fine wire, twisted and bent into patterns, then soldered onto a frame. It is slow work, and every piece is different.
How do I pay?
UPI, debit and credit cards, net banking and wallets through Razorpay, or cash on delivery on eligible orders.
How do I track my order?
You get a WhatsApp message with the tracking link as soon as your order ships.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
Today’s silver rate, each morning.
One WhatsApp message a day with the rate and one new piece.