Questions
Questions and answers
Everything customers ask Shila Studio most. Can’t find yours? Message us.
Can I change the size or finish?
Yes, for most pieces. Tables and cabinets can be resized, sofas made in other fabrics. Custom work adds 1–2 weeks and we share a drawing first.
Do you ship outside Ahmedabad?
Yes, across India in 7–10 days by our logistics partner, insured. Lamps are shipped boxed; sofas and cabinets go blanket-wrapped.
Who installs the lights?
Our electrician installs pendants and lamps free in Ahmedabad and Gandhinagar. Elsewhere we send a fitting guide and talk your electrician through it.
What bulbs do the lamps take?
Most take an E27 or E14 warm LED, 2700 K. We include one bulb with every lamp and list the type on the product page.
Can I return a piece?
Ready-stock pieces can be returned within 7 days if unused. Made-to-order pieces cannot be returned, but we fix any fault under warranty.
How do I pay?
UPI, debit and credit cards, net banking and wallets through Razorpay, or cash on delivery on eligible orders.
How do I track my order?
You get a WhatsApp message with the tracking link as soon as your order ships.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
New pieces leave the workshop monthly.
Get workshop notes and first look at new pieces on WhatsApp.