Questions
Questions and answers
Everything customers ask Nila Pumps most. Can’t find yours? Message us.
How do I know which pump I need?
Send us the total head, the flow you need, the water source and your power supply. An engineer sizes the pump and replies in one working day.
What does the warranty cover?
Two years on pumps against manufacturing defects, including the winding. It does not cover dry running, voltage damage or sand wear.
Do you sell directly or through dealers?
Agricultural and domestic pumps are sold through our 320 dealers. Booster sets and OEM parts are supplied directly.
How do I become a dealer?
Send your shop details and service capacity. Our area manager visits within two weeks; the minimum opening order is ₹3,00,000.
Do you take small machining orders?
Yes, from 25 pieces for shafts and 50 for impellers. Prototypes of 1–5 pieces are possible at a higher unit price.
How quickly will I get a quotation?
Within one working day for standard products, and within three for items made to drawing.
Do you supply outside the state?
Yes, across India by road freight, with the transport cost shown in the quotation.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
Need a pump sized?
Send your requirement. An engineer replies within one working day.