Questions
Questions and answers
Everything customers ask Chinni Chukka Crackers most. Can’t find yours? Message us.
Do you deliver to my area?
We deliver to your gate across Hyderabad, Secunderabad and Cyberabad. Elsewhere in Telangana and Andhra Pradesh, you collect from the transport office in your town with the lorry receipt we send on WhatsApp.
Is there a minimum order and a transport charge?
The minimum order is ₹2,500 after discount. Transport within Hyderabad is ₹250 per order; elsewhere it depends on the transport company and is shown in your estimate.
When is the last date to order for Deepavali?
Orders for Deepavali close on 10 October so the transport reaches you in time. Karthigai Deepam and New Year orders open again in November.
What if something arrives damaged?
Send photos of the outer carton and the damaged box within 24 hours, without opening it, and we replace it in your next order or refund it. We cannot take back opened boxes.
How should we store crackers at home?
Keep them in the carton, in a dry, cool room away from the kitchen, diyas and electrical boards, and out of children’s reach. Use them within a year.
How do I pay?
UPI, debit and credit cards, net banking and wallets through Razorpay, or cash on delivery on eligible orders.
How do I track my order?
You get a WhatsApp message with the tracking link as soon as your order ships.
Is my data safe?
We use your details only for your order or booking, never sell them, and delete them on request.
Get our 2026 price list on WhatsApp.
One message with the full list and the order cut-off dates.